Shipping policy
pretty much everything is ready to ship, you'll get an order update email if your item will take a little longer but we aim to process orders in 1-2 days
uk
standard: 2-3 working days
express: next working day
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usa + europe
express: 3-5 working days
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australia
express: 3-7 working days
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rest of the world
express: 3-10 working days
these timeframes are what the couriers promise but sometimes, very rarely it might take a little longer
you're responsible for entering the correct address and contact information when checking out, so please double check
in the rare chance that you've received a customs charge, you will need to pay it in order for your package to be released to you
if your package is returned to us by the carrier your order will be refunded - minus shipping costs
terms of service
everything is made to order at our studio in london to reduce waste and overstock therefore we have a no return policy
we can exchange sizes if you're unhappy with how something fits but please double check measurements and sizing before ordering as you will be responsible for covering return postage (both ways)
if you're in the uk this normally won't cost more than £5 altogether but if you're international the cost will start to add up significantly
all pieces are thoroughly checked and prepared before being packaged to make sure that there are no faults or quality issues but in the rare instance that we've missed something, email us asap so that we can resolve things for you
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